BACKDD LLC
PRIVACY POLICY
Effective Date: March 16, 2026
1. Introduction
BACKDD LLC (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it through our compliance with this policy.
This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit www.backdd.com (our “Website”) or use our member platform and services, and our practices for collecting, using, maintaining, protecting, and disclosing that information.
This policy applies to information we collect:
On this Website and member platform;
In email, text, and other electronic messages between you and the Company;
Through any mobile or desktop applications you use to access the Services;
When you register for or manage a BACKDD membership;
When you interact with our applications on third-party websites or platforms.
It does not apply to information collected offline or by any third party, including through any application or content that may link to or be accessible from the Website.
2. Children Under the Age of 18
Our Website and Services are not intended for children under 18 years of age. No one under age 18 may provide any personal information to or on the Website. We do not knowingly collect personal information from children under 18. If we learn we have collected personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us at hello@backdd.com.
3. Information We Collect and How We Collect It
We collect several types of information from and about users of our Website and platform, including:
Information by which you may be personally identified, such as name, postal address, email address, telephone number, and professional license number (“personal information”);
Professional and credential information, including license type, license number, license expiration date, and specialty area;
Information about your internet connection, the equipment you use to access our Website, and usage details;
Transaction and membership records, including booking history, credit usage, and payment records.
We collect this information: (a) directly from you when you provide it to us; (b) automatically as you navigate through the site via cookies, web beacons, and other tracking technologies; and (c) from third parties such as payment processors and scheduling platforms integrated with our Services.
4. How We Use Your Information
We use information that we collect about you or that you provide to us:
To provide, maintain, and improve our Services;
To verify and maintain your professional license eligibility;
To process membership applications, payments, and bookings;
To send you administrative communications, including membership confirmations, booking confirmations, and billing notices;
To send you information about the Services, features, and updates;
To respond to your comments, questions, and requests;
To monitor and analyze usage patterns and trends;
To detect, investigate, and prevent fraudulent transactions and other illegal activities;
To comply with applicable legal obligations.
5. Disclosure of Your Information
We may disclose personal information that we collect or that you provide:
Service Providers. To service providers and contractors who provide support services to us (such as payment processing, member management, room booking, scheduling, email delivery, and analytics), who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
Legal Requirements. To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
Enforcement. To enforce or apply our Terms of Use, Member Agreement, or other agreements, including for billing and collection purposes.
Protection of Rights. If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of BACKDD LLC, our members, or others.
Business Transfers. In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
We do not sell, rent, or lease your personal information to third parties for their marketing purposes.
6. Data Security
We have implemented commercially reasonable measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on secure servers. Any payment transactions are encrypted using SSL technology and processed by our payment processor.
The safety and security of your information also depends on you. Where you have chosen a password for access to certain parts of our platform, you are responsible for keeping that password confidential. We ask that you not share your password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website or platform. Any transmission of personal information is at your own risk.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Website and platform and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.
8. California Privacy Rights (CCPA)
If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (“CCPA”). This section describes your CCPA rights and explains how to exercise them.
8.1 Categories of Personal Information We Collect
Identifiers. We collect personal identifiers including your name, email address, phone number, and postal address. We collect this category of information.
Professional and Credential Information. We collect professional licensing information, including your license type, license number, license expiration date, and specialty area. We collect this category of information.
Commercial Information. We collect records of your membership activity, including booking history, credit usage, and payment history. We collect this category of information.
Internet and Network Activity. We collect information about your browsing history on our Website and your interactions with our Services. We collect this category of information.
Geolocation Data. We collect general location information derived from your IP address. We collect this category of information.
Financial Information. Payment method details you provide are processed directly by our payment processor and are not stored by the Company. We collect this category of information on a limited basis only.
8.2 Your CCPA Rights
As a California resident, you have the right to:
Know: Request disclosure of the categories and specific pieces of personal information we have collected about you.
Delete: Request deletion of personal information we have collected about you, subject to certain exceptions.
Opt-Out of Sale: We do not sell personal information. You do not need to opt out.
Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.
To exercise your rights, please submit a verifiable consumer request to hello@backdd.com. We will respond within 45 days of receipt of a verifiable request.
9. Data Retention
We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When your membership ends, we may retain certain information as required by law or as necessary for legitimate business purposes, including resolving disputes and enforcing our agreements.
10. Changes to Our Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with a revised effective date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. Your continued use of the Services after any modification constitutes your acceptance of the updated Privacy Policy.
11. Contact Information
To ask questions or comment about this Privacy Policy and our privacy practices, contact us at:
BACKDD LLC
Email: hello@backdd.com
Website: www.backdd.com
© 2026 BACKDD LLC. All rights reserved.